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UK ISPs

Given the vast array of broadband ISPs vying for customers' attention, it is understandable that some people feel they all blur into one. But they are very individual, as this quick guide to the top providers shows.

Home Broadband Providers

AOL
Who? One of the biggest players in the game, AOL has been providing internet for over ten years.
What we say: "A solid, reliable provider that does what it says on the tin; with easy set up and good customer support."
Great for: Beginners or power users; families.

Orange
Who? A familiar name bouncing back after watchdog criticism and customer losses.
What we say: "Excellent value and simple packages coupled with fast speeds."
Great for: Everyday users looking for simple no-frills internet.

Virgin Media
Who? A new presence in the broadband market, Virgin Media has carved out a niche offering superfast speeds via fibre optic cables.
What we say: "Currently the only 'quadplay' provider; offering broadband with home phone, digital TV and mobile all in one bundle."
Great for: Power users looking for superfast surfing speeds.

BT
Who? The biggest company in the market, BT provides broadband to over 10 million people.
What we say: "Simple, competitive broadband packages with great service and support; accessible to all."
Great for: Families or single users who want a fast, reliable connection.

Sky
Who? A leader in digital TV for over ten years, Sky has now entered the broadband market.
What we say: "Good customer support and lots of help finding the most suitable package to suit your needs."
Great for: Sky TV customers looking to save money with bundled broadband.


Mobile Broadband Providers

Mobile broadband is great for businesspeople or active users who want the freedom to be able to go online wherever they are. Here are some of the top providers.

3
Who? Third generation mobile pioneers, now offering broadband.
What we say: "100% dedicated to providing broadband on the go, with a reputation as the cheapest mobile broadband provider on the market."

T-Mobile
Who? The first company to bring mobile broadband to laptops, via the increasingly ubiquitous 'dongle'.
What we say: "Good monthly plans available for heavy mobile broadband users."

Vodafone
Who? Since making the UK's first mobile phone call in 1985, the company has come a long way, now offering mobile broadband.
What we say: "Excellent customer service, competitive tariffs and increasingly good coverage."

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