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Broadband FAQs

If you're a newcomer to broadband there are bound to be a multitude of questions you want to ask. We've put together some of the most popular queries in this handy Broadband FAQs guide.

Broadband FAQ: What is it?

The term broadband refers to any type of fast internet connection. Broadband has replaced older dial-up connections as the standard, preferred method of accessing the internet.

Broadband FAQ: How is it different?

Broadband connections are between 10-100 times faster than dial-up, making them perfect for watching videos, downloading music, playing online games and sending emails really quickly.

Broadband FAQ: Who provides it?

Leading providers include Sky, BT, Tiscali and Virgin Media.

Broadband FAQ: Where can I get it?

Some providers have their own high street shops where you can sign up to broadband; alternatively you can use sites like CompareBroadbandUK to search through all companies' packages and find the one that is right for you.

Broadband FAQ: What equipment do I need?

All you need is a computer, a phone line, a broadband modem and the wires to connect them. Unless you go wireless that is, in which case you'll need a router (which is basically a little transmitter that plugs into your phone line) and the appropriate Wi-Fi adapter on your PC.

Broadband FAQ: How much does it cost?

The cost of broadband differs between provider and package (variables like speed and download allowance affect price), with new offers being released all the time. Check CompareBroadbandUK for the latest deals.

Broadband FAQ: Can I take it outside?

Yes. With mobile broadband you can access the internet when you're out and about, using a USB modem that plugs into your laptop.

For help with more Broadband FAQs see the rest of our User Guides.

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